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Frequently Asked Questions

FAQ Topics

Buying Online

Q How do I know if am complying with my local and/or state laws?
Q Can you ship outside of the U.S.?
Q How will I know when my order has shipped? Will I get a tracking number?
Q I ordered a gun so now what do I do?
Q What is an FFL?
Q Can you ship my firearm direct to me at my home or office?
Q Why does my NEW Gun look like it has been fired?
Q Is the gun I'm buying new?
Q There is a problem with one of my items, what is your return policy?
Q I just placed an order online, can I cancel that order?
Q Why are firearms shipped within 3 to 7 business days after completing my order?
Q What are your Cancellation or Order Change Fees?

My Account

Q How do I change my password?
Q My password is not working. How do I reset it?
Q How do I change my email address?

General Questions

Q There is a problem with one of my items, what is your return policy?
Q Can you ship high capacity magazines to my home?
Q Why are firearms shipped within 3 to 7 business days after completing my order?
Q What are your Cancellation or Order Change Fees?
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